Leveraging AI with SAP BTP

SAP Business Technology Platform (BTP) is a cutting-edge Enterprise Resource Planning (ERP) solution that allows businesses to automate processes and increase efficiency using an industry-agnostic, tried-and-true software system. With the digital transformations businesses are undergoing and the growth of generative AI, it becomes even more apparent just how integral artificial intelligence (AI) and machine learning (ML) are to business growth and development. The use-cases for generative AI in business are extensive, and this piece explores just a few ways leveraging AI with SAP BTP can revolutionize the way your business operates.

MAJOR BENEFITS OF AI WITH SAP BTP 

Microsoft and SAP’s Joint Venture 

SAP and Microsoft are launching their joint venture into generative AI, integrating Joule and Copilot for Microsoft 365. Microsoft and SAP’s generative AI, seamlessly integrated into SAP BTP, will allow business to move forward in the digital age without data silos and inefficient operations, driving business growth and enhancing productivity. 

The integration of Joule and Copilot accomplishes a wide range of tasks, from accessing information stored in SAP SuccessFactors or SAP S/4HANA Cloud to automatically blocking off time in a user's calendar for flights, activities, and meetings. This generative AI solution will interact intuitively within the unified environment and pull information from one platform into another, allowing for businesses to easily access information without switching back and forth between systems. Customers of Microsoft and SAP alike will be able to access information across platforms, allowing for greater efficiency and data access. This joint venture demonstrates SAP BTP’s dedication to creating a data management system that drives business growth and excellence. 

Advanced Analytics with Connect Earth Sample Banking App 

The integrated ecosystem of SAP BTP allows for data to be accessed cross-platform, building the industry-tailored, business-specific database from which AI can generate comprehensive analysis. SAP BTP’s AI feature combines industry-specific data with company data to perform intelligent analytics, and it goes so far as to be able to parse social media posts. It can also recognize complaints, reviews, and feedback, analyzing the incident and reporting it to the company. SAP BTP AI connects information, linking data where it would usually be separate, so that businesses and consumers can make educated decisions. 

One prime example of this is the banking app built off SAP BTP. The app, a sample product of Connect Earth, allows banking customers to track their carbon footprint through purchases based on a compilation of bank data, sustainability data, financial tracking, and generative AI. SAP BTP also allows developers to link their products to any Large Language Model (LLM), further unlocking the capability of SAP BTP. 

Scalability and Efficiency with SAP Business AI 

Additionally, SAP BTP is designed to support scalability and efficiency, delivering seamless integration of a fully customizable, user-friendly platform. The SAP BTP platform and AI extension are both tailored according to industry, business, and consumer needs. AI reduces the human input required for data management and analysis, and SAP BTP does this without sacrificing quality. From improved data-driven decision-making capabilities and automated processes to the far-reaching hands of AI, SAP BTP’s AI features can increase sales, impact marketing, and optimize supply chain management, leading to a projected 90% reduction in time devoted to root cause analysis. 

Currently, SAP is working on the SAP Business AI functionality, so that in the future, customers can describe the functionality of the app they want to build and SAP Business AI can build it for them. This extensive, intelligent capability will reduce the roadblocks organizations encounter in building applications and allow organizations to engage in rapid growth and development.  

Ultimately, businesses set on growing – or even maintaining – their competitive advantage are increasingly turning to AI for its ability to conduct intelligent analysis, automate processes, and integrate systems. 

LOOKING AHEAD 

SAP BTP has the AI capabilities to propel businesses forward with AI that can be tailored to any industry and business. As companies transition into an increasingly digital landscape and undergo their technological revolutions, it is becoming easier to fall behind. With SAP BTP, you can digitalize your business and keep your competitive advantage in the age of technology.  

Interested in learning more? Connect with Crescense today.   

Contributions from Grace Leitner