SAP Solutions for the Retail Industry

This piece is part of a featured series on Understanding SAP Offerings for the life sciences, retail, and consumer products industries.

There is certainly a diversity of companies within the retail industry including grocery, eCommerce, apparel and footwear, and luxury.   

Below, we touch on some of the specific solutions that SAP can provide retail companies.  

SAP S/4HANA RETAIL FOR MERCHANDISE MANAGEMENT

SAP’s flagship solution for Retail can help retailers operating in any sub-sector of the industry solve their business challenges. Some key capabilities include providing real-time analytics to improve in-store operations and supply chain optimization. As shoppers have learned to expect a true omni-channel experience, it’s key for companies to maximize efficiency in their operations to meet that expectation. SAP enables companies to optimize in-person shopping experiences in order to encourage consumers to return.   

SAP COMMERCE CLOUD

This solution enables businesses to bolster eCommerce processes. AI-assisted recommendations and promotions create more personalized online shopping experiences for customers. ECommerce is an ever-growing segmentation of the retail industry. With the help of SAPs recommendations, companies can create distinct offerings that separate them from competitors.  

SAP INTELLIGENT RETURNS MANAGEMENT

This solution helps retailers improve efficiency and the overall customer experience with product returns leveraging AI assistance. Some of the potential benefits include maximizing margins on returns and increasing sustainability through reduced carbon emissions. The retail space is becoming even more saturated with returns as eCommerce grows. Managing these returns efficiently and sustainably with SAP can be an effective way to mitigate revenue loss from ailing brick-and-mortar locations.   

 Contact our team at Crescense if your company is interested in SAP solutions for retail.