Remodeling a Retailer’s Purchasing and Supplier Management with SAP

This client has a portfolio of unique, loved, and enduring brands with merchandise assortments that consist of high-quality, on-trend apparel, intimates, activewear, accessories, and personal care products for women and men. The company operates stores in the United States, Canada, Mexico, and Hong Kong alongside online sales to 80 countries. In addition, this brand’s merchandise is available in more than 260 international locations operated by licensees in roughly 30 countries. 

With no centralized buying group, the company was interested in a solution to manage the high volume of suppliers and invoices. Purchasing responsibilities were spread across business partners, who were expected to maintain accurate records and purchase orders (POs) while tracking invoice submittals and reconciliations. The client also wanted to integrate new vendors into its IT systems. It wished to influence the way its business users approached indirect purchasing and vendor relationships, acknowledging that change management and user education would be the cornerstones of success. 

To meet the substantial growth in the client’s business and transaction volumes, the client needed a digital transformation of its procurement processes. The company decided on SAP Business Network for Procurement and SAP Ariba solutions due to their versatility of product offerings and smooth procure-to-pay channels, with vendor collaboration and intuitive user experience as key capabilities. These include the SAP Ariba Contracts, SAP Ariba Sourcing, and SAP Ariba Spend Analysis solutions as well as the guided buying capability. 

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